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Privacy Policy

What data we collect, why we collect it, and how we protect it.

Last updated: March 31, 2026 | Primal Global Consulting S.A., Panama

This Privacy Policy explains how Primal Global Consulting S.A. (“we”, “us”, “our”) collects, uses, and protects information when you visit the League OS marketing website (leagueos.ai). League OS is a product of Primal Global Consulting S.A., a company registered in Panama.

This policy applies to this website only. The League OS platform used by active leagues operates under a separate data processing agreement with each league operator.

If you have questions about this policy, contact us at hello@leagueos.ai or via WhatsApp at +507-6586-2245.

1. Who We Are

Controller: Primal Global Consulting S.A., Panama.

Product: League OS (leagueos.ai) is a white-label sports league operations platform built and operated by Primal Global Consulting S.A.

Contact: hello@leagueos.ai / WhatsApp: +507-6586-2245

2. Data We Collect via the Contact Form

When you submit the contact form on this website, we collect the following information:

  • Your name
  • Your email address
  • Your league name
  • Approximate team count
  • Sport type
  • Whether you have historical data to import
  • IP address and timestamp of submission (logged by the server)

Why We Collect It

We use this information solely to evaluate your inquiry and, if there is a fit, to set up a pilot environment for your league. We do not use it for advertising, profiling, or any purpose unrelated to your inquiry.

Legal Basis

The legal basis for processing this data is legitimate interest in responding to a pre-contractual inquiry. By submitting the form, you are initiating contact and reasonably expect a response.

How It Is Stored

Contact form submissions are delivered to us by email via our email provider (Resend, SendGrid, or equivalent, depending on configuration). We do not store form submissions in a database. The data exists in email only.

How Long We Keep It

We retain contact form submissions for 12 months after last contact, after which the email record is deleted. If a business relationship develops, data is retained as part of that relationship for its duration.

Third-Party Processing

Your submission passes through our email delivery provider (Resend, SendGrid, Amazon SES, Mailgun, or Postmark, whichever is configured). These providers process the message in transit and may log delivery metadata. They do not use your data for their own purposes beyond delivering the email.

3. Cookies and Tracking

We use Vercel Analytics to understand how visitors use this website. Vercel Analytics is privacy-friendly: it does not set cookies, does not collect personally identifiable information, and does not build user profiles. It tracks aggregate page view counts only.

  • No cookies are set by this website.
  • No advertising or third-party tracking cookies are used.
  • No Google Analytics is used on this website.
  • No user identifiers are stored or transmitted to third parties for tracking purposes.

4. Third-Party Services Used by This Website

This marketing website uses the following third-party services:

Vercel

This website is hosted on Vercel's global edge network. Vercel processes requests, serves pages, and provides the analytics described in Section 3. Vercel may log standard web server data (IP address, browser type, page requested, timestamp) as part of normal hosting operations. See Vercel's Privacy Policy for details.

Email Provider

Contact form submissions are delivered via an email provider (Resend, SendGrid, Amazon SES, Mailgun, or Postmark, whichever is currently configured). These services process email delivery on our behalf and are bound by their own privacy policies and data processing agreements.

Note: Supabase, Stripe, and Sentry are used by the League OS product for active leagues. They are not used by this marketing website and do not receive any data from visitors here.

5. Your Rights (GDPR)

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct inaccurate data.
  • Right to erasure: You can request that we delete your data.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to object: You can object to processing based on legitimate interest.

To exercise any of these rights, email hello@leagueos.ai with your request. We will respond within 30 calendar days.

These rights extend to all visitors regardless of location. We do not discriminate based on where you are in the world.

6. Children's Data

This marketing website does not knowingly collect personal data from children under 13. If you believe we have inadvertently collected information from a child, contact us at hello@leagueos.ai and we will delete it promptly.

The League OS platform (used by active leagues) includes COPPA-compliant workflows for leagues with minor players. That compliance is documented separately in the platform's data processing agreement with each league operator.

7. International Scope

This website serves visitors from the United States, Canada, and internationally. When you submit the contact form, your data may be processed in the following locations:

  • Panama: Where Primal Global Consulting S.A. is registered and where we receive and process your inquiry.
  • United States:Where Vercel's edge network and most email providers operate.

By submitting your information, you acknowledge that it may be transferred to and processed in these locations.

8. WhatsApp Contact

We list WhatsApp (+507-6586-2245) as an alternative way to reach us. If you choose to contact us via WhatsApp, that conversation is subject to Meta's Privacy Policy. We do not control how Meta handles data transmitted through their platform.

We use WhatsApp for direct, real-time communication only. We do not use it for marketing broadcasts, automated messages, or data collection.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated “Last updated” date.

For material changes that significantly affect how we handle your data, we will post a notice on the website. Continued use of the website after a policy change constitutes acceptance of the updated policy.

Contact

For any questions about this policy or to exercise your data rights:

  • Email: hello@leagueos.ai
  • WhatsApp: +507-6586-2245
  • Company: Primal Global Consulting S.A., Panama

League OS is a product of Primal Global Consulting S.A., Panama. This policy was last updated March 31, 2026. The current version is always available at leagueos.ai/privacy.